Archived Event

 

Start Date & Time: Thursday, January 22, 2009 08:00
End Date & Time: Thursday, January 22, 2009 08:00

Location:
Rochester Business Alliance
3rd Floor - Room 301

Quality for Leaders - An Executive Briefing

The Program

Quality improvement concepts and tools, such as Lean, Six Sigma, and the Malcolm Baldrige National Quality Program are providing leading organizations in all sectors with a competitive advantage by helping them to improve all of their processes, from strategic planning to front line operations.

Come and find out what leaders in business, education, government, healthcare and not-for-profit need to know about maximizing organizational results…whether they be customer loyalty, workforce excellence, speed, error reduction, growth, or the bottom line.

This briefing will provide you with ideas and actions to take back to the office right away. It will also introduce GRQC’s 2009 offerings of its highly popular workshops and other resources to help you take your performance to the next level!

The Presenters

Greg Evershed, Rochester Institute of Technology
George Hansen, Empire State Advantage
Terry Callanan, Carestream Health, Inc.
Darlene Ryan, Unity Health System

Complimentary for GRQC Members and Non-Members


Please RSVP:

Susan George at the Rochester Business Alliance at 585-256-4612 by Monday, January 19, 2009 or E-mail: Susan.George@rballiance.com