GRQC: Join the Day of Quality

Frequently Asked Questions

What are the key dates for participation in the Day of Quality?
Key Date Event
 Monday, July 15 Registrations Close for RIT Class
 Thursday, July 18 Free Optional Class: Introduction to Process Improvement
 Monday, August 9 Application Deadline for Day of Quality Participants
 Tuesday, August 27 Kickoff meeting
 Thursday, October 3 Day of Quality
 Thursday, October 24 Day of Quality Celebration
This event is really free?
Absolutely. It just requires a commitment of your time. You and your team should plan for the full day with the GRQC quality professionals. If you or your team members are not available then progress is stopped. We want you to get the most out of this day.
Where is the process improvement work conducted?
The Day of Quality is conducted at your site. So, you should be prepared to provide a conference room for your team and the GRQC quality professionals. Standard tools such as flip charts, markers and tape are needed. Information including the frequency of the process, associated expenses, time commitment and any other process details that could be relevant.
Who should participate from our organization?
You and those staff members who are directly involved with the specific process should plan to spend the whole day with the GRQC professionals. You might call in other experts involved with the process but the core individuals who perform the process should reserve their time to lend their knowledge.
How many quality professionals should be planned for?
GRQC will assign certified quality professionals (known as Black and Green Belts) who will work together with your organization all day. Generally, there are 2-3 people assigned. Their names, contact information and brief biographies will be provided when GRQC communicates the details, after your application is reviewed.
Is the RIT training class mandatory?
Not at all. It is offered to help you and your team better prepare for the event. You may bring as many people as you want, so long as everyone you bring is registered for the class—so that space and materials are available. However, it is completely optional.
Who have been prior participants?
There have been a wide variety of organizations including:
  • Susan B. Anthony House
  • TLF Graphics
  • Camp Stella Maris
  • RIT
  • St. Kateri Parish
  • Willow Domestic Violence Center
What are examples of prior projects?
Process examples are varied and reflect pain points that must be scoped and resolved for results that are achievable within one day:
  • Improved assignment of maintenance work orders
  • Improved tracking of job times in automated system
  • Enhanced coordination of docent work times
  • Improved cabin assignment process for campers
  • Improved communication process for parish members
  • More secure processing of daily receipts
  • Reduced intake process time for clinic patients
  • Improved food inventory process