GRQC: Quality for Leaders, June 18th & 19th, 2018


  • Event Coordinator:
  •  Cassidy Franklin
  •  E: Send Email
  •  T: (585) 256-4665

  • Event Date:
  •  Event Date: 6/18/2018
  •  Event Start: 08:00 AM
  •  Event End: 04:45 PM

  • Event Location:
  •  Greater Rochester Quality Council
  • Hillside Family of Agencies
  • Conference Center
  • 1 Mustard Street
  •  T: 585-256-4644
  •  W: Website
  •  M: Map

  • Location Notes:
  • There is limited parking in the narrow lot directly across from the Conference Center entrance. If there is no room there, park in the lot off of Breck St. on the west side of the building. Walk around the front (north side) of the building to the Conference Center entrance, which is on the east side of the building.

QUALITY FOR LEADERS
June 18th & 19th, 2018

The Program

Learn the secrets that your competitors don't want you to know! Performance improvement principles and tools, such as Lean, Six Sigma, Voice of the Customer and Change Management are providing leading organizations in all sectors with a competitive advantage by helping to improve all of an organization's key processes, from strategic planning to day to day operations.

Come and find out what leaders in business, education, government, healthcare and not-for-profit need to know about maximizing organizational results…whether they are customer loyalty, workforce excellence, speed, error reduction, growth, or the bottom line.

This seminar will provide you with the insights to create a plan to take your organization to the next level of performance and the leadership tool-kit to make it happen.

The Presenters

Terry Callanan
Carestream Health
Nancy Plews
NJP Consulting
Darlene Ryan
Hillside Family of Agencies
Carol Wilke
St. Kateri Parish

Join us – Space is limited!

WHEN:
Monday, June 18 8:00am to 4:45pm
Tuesday, June 19 8:00am to 4:45pm

WHERE:
Hillside Family of Agencies – Conference Center,
1 Mustard Street
Rochester, NY 14609

PARKING:
There is limited parking in the narrow lot directly across from the Conference Center entrance. If there is no room there, park in the lot off of Breck St. on the west side of the building. Walk around the front (north side) of the building to the Conference Center entrance, which is on the east side of the building.

COST:
$220 – For GRQC Members
$320 – For non-GRQC Members (includes one year individual membership in GRQC)
Registration fee includes:
  • Valuable program materials
  • Light breakfast and box lunches provided both days
  • Morning and afternoon coffee breaks

PAYMENT:
We accept payment by credit card – Visa or MasterCard only.
If you wish to pay by check, please make it payable to GRQC prior to the seminar.

PLEASE RSVP:
Register by Thursday, June 8, 2018 or call Michele Hefferon at the Greater Rochester Chamber of Commerce at (585) 256-4614 or e-mail: Michele.Hefferon@greaterrochesterchamber.com
We're looking forward to seeing you there!

ASQ CERTIFICATIONS:
Training hours may be used for ASQ Professional Development recertification units.
Experience for yourself one of the most successful seminars that GRQC has ever presented. Created and presented by a team of some of the most knowledgeable and experienced quality executives in upstate New York, this seminar is offered well below market rates due to pro-bono support from the presenters and Hillside Family of Agencies.
This high-energy training is presented using interactive lectures, videos, participative exercises and success stories. Topics covered include:
  • The value of quality improvement and performance excellence
  • The importance of top management leadership
  • Lean Enterprise
  • Six Sigma
  • Voice of the Customer
  • Change Management
  • Creating your own organization's improvement plan

TESTIMONIALS

"Universally appropriate and relevant"

"Probably the best training I've ever been to"

"I actually wanted to get back into class after the breaks"

"Should be required for all managerial people"