Areas of focus:
- Customer Satisfaction
Greater Rochester Quality Council
An affiliate of the Rochester Business Alliance
The provision of medical and related services aimed at maintaining good health, especially through the prevention and treatment based on most valued quality standards.
We encourage, promote and assist healthcare organizations improve the quality of processes that deliver services to the Greater Rochester Community through the use of formal quality systems and methodologies such as Lean Six Sigma. In addition, provide an environment for sharing and learning from each other to facilitate rapid deployment of knowledge and information.
Healthcare Sector Scope:
Hospitals, Nursing Homes, Long Term Care, Office Practices, Home Care Services/Hospices, Diagnostic and Treatment (Radiology, lab Services), Emergency Services, Purchasers, Insurers
11-County Area around Monroe County