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Twelve Organizations Honored at the Greater Rochestser Quality Council 2022 Performance Excellence Award


October 11, 2022



Greater Rochester Quality Council (GRQC), a Greater Rochester Chamber of Commerce affiliate, today announced the winners of the 2022 Performance Excellence Awards. Twelve organizations submitted a total of 21 award applications in three GRQC Award categories: Organizational Excellence, Customer Experience and Team Excellence.

Organizational Excellence Award Winners:

  • ESL Federal Credit Union, The George K. Hansen Exemplar Award - Platinum Award

  • Butler/Till, Gold Award

  • Hillside, Gold Award

Customer Experience Award Winner:

  • UR Medicine: GJ Express: Cross Departmental Collaborations to Achieve Excellence in Patient Centered Care, – Silver Award

Team Excellence Award Winners:

  • Children’s Institute: Get Ready to GROW Referrals: Let’s “Close the Loop!”, Gold Award

  • Echelon Supply & Service, Gold Award

  • Finger Lakes Performing Provider System: Pilots Improving Health Care, Gold Award

  • Hillside: Medication Access and Administration in Community Based Foster Care, Gold Award

  • Rochester Regional Health: Reducing the Duplicate and Ambiguous PRN (as-needed) Pain Medication Orders, Gold Award

  • UR Medicine: Finger Lakes COVID-19 Vaccine Hub at URMC, Gold Award

  • UR Medicine: UR Inpatient Length of Stay Reduction, Gold Award

  • UR Medicine Strong Memorial Hospital: Critical Illness Recovery Program, Gold Award

  • UR Medicine Golisano Children’s Hospital: COVID-19 Vaccinations for Pediatric Inpatients Steering Team, Gold Award

  • Greater Rochester Enterprise: Salesforce Increases Capacity for Regional Economic Growth, Silver Award

  • JN White & Associates, Inc: Scheduling System Project, Silver Award

  • Paychex Global Services and Process Excellence: “Keying of Payroll”, Silver Award

  • Paychex: Flex® Time Disaster Recovery and Business Continuity, Silver Award

  • UR Medicine: Critical Care Situational Awareness Meeting, Silver Award

  • UR Medicine: Blood Bank Response to the COVID-19 Pandemic Inventory Crisis, Silver Award

  • Rochester Regional Health: Diversity Data Council Health Equity Dashboard, Bronze Award

  • Tri-County Family Medicine: Mass Vaccinations Across Rural Communities, Pathfinder Award


To view the 2022 Showcase video, featuring these organizations telling about their projects, click below.

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