Promoting performance excellence in businesses and organizations across Greater Rochester.

Annual Showcase and Performance Excellence Awards Rescheduled!

The GRQC Annual Showcase and Performance Excellence Awards will be held on October 7, 2020.  Come celebrate this year's award winners and learn more about how performance excellence is transforming local business.

We will post more details on this site as we get closer to the event date.  Meanwhile, we wish you health and safety.

Tailoring Our Upcoming Events to Meet Today's Needs

We are eager for the Finger Lakes region to reopen safely and effectively.  We are 'shifting' our programs to meet the needs of our region through online access and virtual meetings.  We encourage you to stay tuned for upcoming programs and events to help you restart and transform.

Wed, Apr 08
Greater Rochester Chamber of Commerce
Test Event
This event will be used to verify credit card and Paypal payment methods.

Annual Summer Networking Event

August, 2020


GRQC traditionally holds its annual summer networking event in August at a local restaurant.  This year, we will monitor the guidance from NYS and local officials about the format of the event.  It may be live or virtual, but one way or another, there will be an opportunity for professionals in the Quality field to meet, mingle, exchange ideas, and learn more about GRQC's plans for the fall and beyond.  Stay tuned for further details about the date and the format.


Performance Excellence Awards

We are excited that 22 local organizations have applied to win one of the awards!  We were slowed a bit when NY Pause was enacted, but our GRQC consultants are working with award applicants to evaluate their processes, use of quality tools and outcomes.  Usually, every applicant receives a site visit, but this year, these evaluations are being done virtually. Every applicant receives a detailed report from their evaluation team.  This process is somewhat similar to the US Department of Commerce Baldrige Award (, but on a local level.  Finalists will be announced in September and the winners will be recognized at our annual Showcase event.  Visit here often to check on progress and watch for updates.  

Annual Showcase

October 7, 2020

Each of the organizations that applied for an award and are currently being evaluated by GRQC quality consultants will present their findings, process changes and improved outcomes. This will be a virtual event this year, but will be a great time to join in the learnings and benchmarking.  It is a highlight for the Finger Lakes region and will demonstrate that Rochester is not simply improving, but truly transforming on the journey of performance excellence.  We will share more details about this event as the date approaches.

Day of Quality


Week of November 2


Modeled after the United Way Day of Caring, this very popular GRQC event enables local organizations to receive help from GRQC quality consultants to improve a specific process.  The objective might be to improve efficiency, reduce variation, save costs or even improve customer satisfaction.  The event will be virtual this year, but we are working to make it as beneficial an experience for the participating organizations as in the past. .  We will have a limited number of available opportunities to link GRQC professionals with participating organizations, so don't delay.  If you think your organization might benefit from participating in Day of Quality, click the button below and fill in the Contact form, and we will reach out to you with more information about the process.

Become a GRQC Member

GRQC benefits its members through a wide variety of program activities and membership services, including:

  • Participation in GRQC Workshops and Programs.

  • Participation in GRQC’s community projects.

  • Interaction with leaders and innovators regarding best practices in quality.

  • Contributing to making the Greater Rochester area a community of excellence.

  • Opportunities for networking with other organizations on the journey to excellence.

Our Champion Level Members

GRQC Resource Center


GRQC is your resource for tools and templates, case studies, local consulting resources, and links to industry-leading websites to aid you in your pursuit of performance excellence and quality improvement.  Click on the links below to access information.

Visit these websites for useful tools and templates.

Dowload presentations from recent GRQC events.

Check back often to access new material that you can use!

Contact us - We'd love to hear from you!

  • GRQC LinkedIn

©2019 by Greater Rochester Quality Council.