Performance Excellence Forums

The Performance Excellence Forum is GRQC’s regular program.   Offerings  generally feature two types of programs:  a case study about an organization's journey to achieve excellence and how they did it, or a deep dive into a specific quality tool or process.  Some recent programs have included:

  • Prevention Measures to Reduce the Spread of COVID-19 in a Childcare Setting: a case study presented by the owners of the Care-a-lot Day Care organization detailing their organization's efforts to maintain high quality care during the COVID 19 pandemic.

  • Making Effective Decisions in the Face of Uncertainty- a deep dive into the benefits of "statistical thinking" in decision making, and how its absence can lead you to making poor decisions. (Includes a special focus on differentiating between common cause and special cause variation.) 

To see upcoming GRQC Performance Excellence Forums, click here.

Presentations from past Performance Excellence Forums are posted to the Event Presentations under the Resources page, and are available for download and personal  use.  Click here to go to the Resources page.