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GRQC Annouces 2023 Performance Excellence Award Finalists
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September 5, 2023

GRQC Annouces 2023 Performance Excellence Award Finalists

ROCHESTER, NY (August 31, 2023) – The Greater Rochester Quality Council, a Greater Rochester Chamber affiliate, is excited to announce nine finalists for the 2023 Performance Excellence Awards. The GRQC Performance Excellence Award Program helps organizations in all sectors of the economy gain valuable insights into strategic areas of their operations, connect with like-minded leaders in high performing organizations, and earn formal recognition for achieving excellence through continuous improvement methodologies.

Performance Excellence Awards are presented in three categories: Team Excellence, Organizational Excellence, and Customer Experience. The 2023 awards will be presented at the Annual GRQC Showcase and Awards event during National Quality Month on October 11, 2023 at Locust Hill Country Club. The ceremony will also feature a keynote presentation from Mike Della Porta, COO/CIO, Butler/Till, the 2022 Organizational Excellence Gold Award recipient.

The 2023 award finalists are:

· Finger Lakes Performing Provider System

· Forward Leading Independent Provider Association

· Gorbel

· Heritage Christian Services

· Hillside

· Paychex

· Rochester Regional Health

· Southco

· University of Rochester

A GRQC review team, including experienced Malcolm Baldrige examiners and past Empire State Advantage and Partners in Performance Excellence examiners, evaluates each application using a simplified version of the Malcolm Baldrige National Quality Award scoring guidelines.

Anne McNelis, Board Member, GRQC, said "We are thrilled to unveil the exceptional finalists for the 2023 Performance Excellence Awards, reaffirming our commitment to celebrating remarkable achievements within the Greater Rochester region. The dedication and innovation demonstrated by these finalists underscore the unwavering pursuit of excellence that defines our community. GRQC is excited and proud to continue recognizing and honoring outstanding accomplishments that inspire growth and elevate the standards of excellence. We look forward to celebrating with you in October!”

Bob Duffy, President & CEO, Greater Rochester Chamber, said “Congratulations to all of the organizations announced as finalists for the Performance Excellence Awards. These awards not only highlight the exceptional endeavors of our local businesses but also underscore the Greater Rochester region as a breeding ground for innovation, excellence, and unwavering commitment to quality. Thank you to GRQC for organizing this event and celebrating excellence year after year. "

Event registration and sponsorships for the ceremony in October are now available. Learn more at

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