ROCHESTER, NY (September 16, 2025) – The Greater Rochester Quality Council, a Greater Rochester Chamber affiliate, is excited to announce 22 finalists for its 2025 Performance Excellence Awards. The GRQC Performance Excellence Awards Program helps organizations in all sectors of the economy gain valuable insights into strategic areas of their operations, connect with like-minded leaders in high performing organizations, and earn formal recognition for achieving excellence through continuous improvement methodologies.  Performance Excellence Awards are presented in three categories: Team Excellence, Organizational Excellence, and Customer Experience.

The 2025 award finalists include:

• Flight Wine Bar

• Gorbel

• Lifetime Benefit Solutions

• Rochester Regional Health

• Home Care

• Inpatient Rehabilitation

• Oncology/Palliative Care

• Pharmacy

• Primary Care

• United Memorial Medical Center

• Virtual Care

• UR Medicine

• Flaum Eye Institute

• Golisano Children’s Hospital

• Highland Hospital

• Radiology

• Wilmot Cancer Center

• Villa of Hope

The 2025 awards will be presented at the Annual GRQC Showcase and Performance Excellence Awards event during National Quality Month on October 21, 2025 at the Memorial Art Gallery.  A GRQC review team, including experienced Malcolm Baldrige examiners, evaluates each application using a simplified version of the Baldrige National Quality Award scoring guidelines.

Registration and sponsorship opportunities are available for the ceremony. Learn more and secure your spot here.  The ceremony will also feature a keynote presentation by Darlene Ryan, Chief Performance Officer at Hillside, and a Lean Six Sigma Master Black Belt and former member of the GRQC Board.

Anne McNelis, GRQC Board Member, said "We are thrilled to unveil the exceptional finalists for the 2025 Performance Excellence Awards, reaffirming our commitment to celebrating remarkable achievements within the Greater Rochester region. The dedication and innovation demonstrated by these finalists underscore the unwavering pursuit of excellence that defines our community. GRQC is excited and proud to continue recognizing and honoring outstanding accomplishments that inspire growth and elevate the standards of excellence. We look forward to celebrating with you in October!”

Bob Duffy, President & CEO, Greater Rochester Chamber, said “Congratulations to all of the organizations announced as finalists for the Performance Excellence Awards. These awards not only highlight the exceptional endeavors of our local businesses but also underscore the Greater Rochester region as a breeding ground for innovation, excellence, and unwavering commitment to quality. Thank you to our GRQC volunteer board for organizing this event and celebrating excellence year after year.”