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Day of Quality: Text

About GRQC's Day of Quality

Our Member Roster represents the best of the best within the Rochester Quality Community.

During this annual event, our members and volunteer supporters give back to the community, by bringing their time, talents, and decades of quality expertise to local non-profit organizations, to help them accelerate their goals of operational excellence.

Modeled after United Way's "Day of Caring", our "Day of Quality" has local quality experts spending an entire day, working hand-in-hand alongside the staff of non-profits. It ends up being a hyper-focused project that makes real differences in these organizations' processes, quality, and performance excellence. Plus it is A LOT of fun for everyone involved!

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Meet some of our recent participants:

And some of the projects we've worked on:

  • Admissions Intake Process

  • Billing Process

  • Communications

  • Customer Feedback & Satisfaction

  • Donor Thank You Process

  • Employee Action Form

  • Exercise Tracking

  • Faith Formation Registration Project

  • Giving Tree

  • Guest Services - Volunteer Docents

  • Hiring Timeline and Applicant Evaluation Forms

  • Improved Accuracy and Simplification

  • Improving Wait Time in Community Pharmacy

  • Increase # of Weekly Congregants

  • Influencing Nutritious Food Choices

  • Intake Forms

  • Intake Scheduling and Walk-In Process

  • New Customer On-Boarding Process

  • New Member Onboarding and Retention

  • Parent Contact Record Keeping

  • Patient Volume Projection

  • Reduce Time to Complete Report for National Certification

  • Reducing No Shows for Appoints

  • Referral Process

  • Time-Keeping

  • Title IX Investigation Process

Get Involved as a
Volunteer Facilitator


This is a wonderful way for local quality professionals to give back to our local communities. By volunteering just one day, you can make a real impact on the organizational excellence of local non-profits, who are tirelessly working to improve create meaningful impact for their stakeholders.

Members are especially encouraged to volunteer, but you do not have to be a member to volunteer as a Quality professional!


Please consider volunteering to be a faciliator or co-faciliator:  a member of a team that goes on site to work with an organization that wants to improve. 

Get Involved as a
Non-Profit Particpant

All Hands In

Day of Quality could just be the solution to one of the biggest challenges facing your organization today.

Our Quality experts bring process improvement tools, tricks, and experience that took them years to gain, and give them to you (totally for free)!

Some tools / tricks you may see deployed:

  • Lean Six Sigma (LSS)

  • Total Quality Management (TQM)

  • Agile methodology

  • The DMAIC methodology (Define, Measure, Analyze, Improve, Control)

  • Kaizen

  • Identification of "Muda" (forms of wasted efficiency)

  • And more!

Submit an application for your organization to have a team of process experts help you address a problem of your choosing.

Day of Quality Spring 2024:

GRQC is now accepting applications for the 2024 Day of Quality, to be held April 18 and April 24.  Download your application by clicking below or email to indicate your interest and receive an application.  Applications are due March 15.
More Information:

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