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The Day of Quality is held on a specific day in the fall of each year and is a time when process excellence professionals from organizations all over the greater Rochester area work with not-for-profit organizations and small businesses to help improve a key operational process at their home location.

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The day is modeled after United Way’s Day of Caring and is a great way for GRQC members to give back to the upstate community, and for organizations to learn more about the power of quality and continuous improvement. It is a very popular event for all involved. The effort culminates in a great celebration event when the organizations and their partner quality professionals present the work that was done at the Day of Quality, including the results and benefits from the process improvements made. GRQC members come to hear the reports and to network and celebrate the teams that made change happen.

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Recent years have included many great quality organizations including Children’s Institute, Goodwill of the Finger Lakes, Huther Doyle, Just Cause, Legal Assistance of Western NY, Lollypop Farm, L-Tron, Rochester Education Opportunity Center, Rochester Institute of Technology, Rochester Regional Health, ROCovery Fitness, St Joseph’s Neighborhood Center, Trillium Health, Villa of Hope and the YWCA.

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The 2022 Day of Quality was held on November 3, with GRQC process experts working with teams from Goodwill of the Finger Lakes and Just Cause.   The participating teams will share their results with their organizations at a celebration on December 8.  In 2023, we hope to have these teams present their projects to GRQC members and friends at a Performance Excellence Forum.  Stay tuned!

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