Promoting performance excellence in businesses and organizations across Greater Rochester.

2022 GRQC Day of Quality is Accepting Applications!


The Greater Rochester Quality Council announces the return of its popular Day of Quality, and is now accepting applications from organizations in the Greater Rochester region.

Modeled after the United Way's Day of Caring, Day of Quality matches teams of process excellence professionals with local organizations for one-day engagements to help improve their processes.  The program is a free service for GRQC members and requires a nominal $50 fee for non-members.

The application can be downloaded by clicking below and is due Wednesday, July 20, 2022  to Lori Cohen at

Click below for more details and resources to help you participate in this event, including:

  • The application

  • Lists of previous participants and project titles

  • Three ways to get help in choosing a great project

  • Problem Statement examples

  • A Day of Quality timeline and participant to-do checklist.


Join us for upcoming events!

Tickets available soon!



The Greater Rochester Quality Council (GRQC), an affiliate of the Greater Rochester Chamber of Commerce, is pleased to announce the 2022 Performance Excellence Awards. The GRQC Performance Excellence Award Program helps organizations in all sectors of the economy gain valuable insights into strategic areas of their operations, connect with like-minded leaders in high performing organizations, and earn formal recognition for achieving excellence through continuous improvement methodologies.

For more information about the awards, please click below.


View presentations and videos from recent

GRQC Performance Excellence Forums

Best Practices in Job Search and Career Change

Disruptions to normal routines triggered in part by the COVID pandemic have led many American workers to consider making changes in their professional lives. But uncertainty in how best to initiate and manage this change can cause stress and anxiety both at home and at work, resulting in frustration, disengagement and career paralysis. In this live webinar, attendees will hear from several experienced career coaches, each of whom has developed a process-based approach to job search and career change. Their short presentations will be followed by a panel question/answer discussion, with the coaches adding insight to their suggested best practices.

Click below to view/download the event presentation.

Click below to view the Zoom recording for this event.

Recruiting, Hiring and Retention

Facing labor shortages and soaring employee turnover rates in the wake of “The Great Resignation” and the impending “Great Retirement”, organizations in all sectors must find new and creative strategies to find and keep talent.  In this webinar, our panel of experts will share innovative ways to tackle the challenges that exist with the changing landscape of our labor force.  Whether you’re a Human Resources professional or a leader within an organization, you’ll gain valuable insights that will enable you to think and act differently.

Click below to view/download the event presentation.

Click below to view the Zoom recording for this event.


GRQC Resource Center


GRQC is your resource for tools and templates, case studies, local consulting resources, and links to industry-leading websites to aid you in your pursuit of performance excellence and quality improvement.  Click on the links below to access information.

Download favorite tools of GRQC Board members

Dowload presentations from recent GRQC events.

Visit these websites for useful tools and templates.

Check back often to access new material that you can use!


Tools You Can Use - Free From GRQC!








GRQC has assembled a searchable library of tools developed by our members, partners and friends, and is offering them free to website users.  Find tried and tested tools, templates and information about a wide variety of quality processes:  control charts, FMEA, Lean, Pugh matrix, and many others.  You can search the library by keyword or by sector (business, healthcare, education, etc.).  When you find what you need, simply click on the tool name to download it to your PC.


Click the button below to go to the webpage Homegrown Tools in the GRQC Knowledge Center, and take advantage of the expertise of our members and friends.  


Partner Programs and Events

Partner Programs and Events

Upcoming Belt Programs at RIT

Yellow Belt Certification – May 9-11 (on-campus)


Our Yellow Belt training will show you how to improve efficiency, reduce expenses and increase customer satisfaction.  Work on your own process challenge and leave the program ready to implement your recommendation.  Teams are encouraged to enroll. 

 “The opportunity to meet other quality professionals and be guided by such knowledgeable instructors made the class well worth the investment.”

Yellow Belt Information and Registration

Other upcoming  programs this fall include Green Belt Certification – blended-online starts September 19 and on-campus starts September 20 – and Black Belt Certification, starting October 3. 


Visit our website at for more information about programs and rates, or contact us at or 585-475-6990. 

Baldrige National Quality Award Winners Announced


WASHINGTON — Three U.S. organizations will receive the Malcolm Baldrige National Quality Award, the nation’s only presidential award for performance excellence. Celebrating robust quality management systems, the Malcolm Baldrige National Quality Award evaluates businesses and nonprofit organizations in seven areas defined by the Baldrige Excellence Framework: leadership; strategy; customers; measurement, analysis and knowledge management; workforce; operations; and results. 

For details about the winners of this prestigious award, click below.

Become a GRQC Member

GRQC benefits its members through a wide variety of program activities and membership services, including:

  • Participation in GRQC Workshops and Programs.

  • Participation in GRQC’s community projects.

  • Interaction with leaders and innovators regarding best practices in quality.

  • Contributing to making the Greater Rochester area a community of excellence.

  • Opportunities for networking with other organizations on the journey to excellence.

Our Champion and Advocate Level Members

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