Promoting performance excellence in businesses and organizations across Greater Rochester.

Annual Showcase and Performance Excellence Awards Rescheduled!

The GRQC Annual Showcase and Performance Excellence Awards will be held on October 7, 2020.  Come celebrate this year's award winners and learn more about how performance excellence is transforming local business.

We will post more details on this site as we get closer to the event date.  Meanwhile, we wish you health and safety.

Tailoring Our Upcoming Events to Meet Today's Needs

We are eager for the Finger Lakes region to reopen safely and effectively.  We are 'shifting' our programs to meet the needs of our region through online access and virtual meetings.  We encourage you to stay tuned for upcoming programs and events to help you restart and transform.


Summer Networking Event


We tried, oh how we tried, to plan a responsible live event that would allow members and friends of GRQC to network with peers and colleagues, but the COVID-19 environment was too strong an obstacle.   Sadly, we have had to cancel our networking event planned for August 12.  We have issued refunds to everyone who registered, with our sincere thanks for your interest.  Read on for information about other GRQC events this fall.


Performance Excellence Awards

We are excited that 22 local organizations have applied to win one of the awards!  We were slowed a bit when NY Pause was enacted, but our GRQC consultants are working with award applicants to evaluate their processes, use of quality tools and outcomes.  Usually, every applicant receives a site visit, but this year, these evaluations are being done virtually. Every applicant receives a detailed report from their evaluation team.  This process is somewhat similar to the US Department of Commerce Baldrige Award (, but on a local level.  Finalists will be announced in September and the winners will be recognized at our annual Showcase event.  Visit here often to check on progress and watch for updates.  

Annual Showcase

October 7, 2020

Even though this will be a virtual event this year, it will be a great time to join in the learnings and benchmarking.  We are working on creating an event that will truly celebrate the accomplishments of the award winners.  Each of the organizations that applied for an award and are currently being evaluated by GRQC quality consultants will present their findings, process changes and improved outcomes.  It is a highlight for the Finger Lakes region and will demonstrate that Rochester is not simply improving, but truly transforming on the journey of performance excellence.  Watch this space for more details about the event.

Day of Quality


Week of November 2


Rochester adopted the slogan “Rochester Made Means Quality” in 1907, and the “City of Quality” name still holds true today.  Greater Rochester Quality Council (GRQC) has been promoting quality in Monroe County and the eight surrounding counties for 27 years. One of our most important projects for increasing performance excellence in the community has been the annual Day of Quality.

The Day of Quality is a collaborative effort geared toward helping organizations from the five sectors that GRQC serves:  business, education, government, healthcare, and not-for-profit. Professionals who are experts in quality techniques volunteer to assist smaller organizations or departments within larger organizations to complete projects that will improve performance. In the six years that GRQC has been conducting Day of Quality projects, it has helped over 46 local organizations with performance improvement projects worth more than $100,000.

During the week of November 2, GRQC’s volunteer experts will work with organizations that want to take advantage of this free assistance to add value by improving a process of their choice.   And we’re not letting COVID-19 stand in the way!  To protect everyone’s health and safety, GRQC’s experts will interact virtually with each applicant’s performance improvement team.  Keep watching this space for information about how to apply and how to volunteer!

GRQC Resource Center


GRQC is your resource for tools and templates, case studies, local consulting resources, and links to industry-leading websites to aid you in your pursuit of performance excellence and quality improvement.  Click on the links below to access information.

Visit these websites for useful tools and templates.

Dowload presentations from recent GRQC events.

Check back often to access new material that you can use!

Become a GRQC Member

GRQC benefits its members through a wide variety of program activities and membership services, including:

  • Participation in GRQC Workshops and Programs.

  • Participation in GRQC’s community projects.

  • Interaction with leaders and innovators regarding best practices in quality.

  • Contributing to making the Greater Rochester area a community of excellence.

  • Opportunities for networking with other organizations on the journey to excellence.

Our Champion Level Members

Contact us - We'd love to hear from you!

  • GRQC LinkedIn

©2019 by Greater Rochester Quality Council.