ANNOUNCING THE 2023 GRQC PERFORMANCE EXCELLENCE AWARDS!
The Greater Rochester Quality Council (GRQC), an affiliate of the Greater Rochester Chamber of Commerce, is pleased to announce the 2023 Performance Excellence Awards. The GRQC Performance Excellence Award Program helps organizations in all sectors of the economy gain valuable insights into strategic areas of their operations, connect with like-minded leaders in high performing organizations, and earn formal recognition for achieving excellence through continuous improvement methodologies.
Award applications are open now. For more information about the awards, please click below.
Join us for upcoming events!
- Wed, Mar 29WebinarIf all stakeholders aren't on board, your quality initiative is likely to be a "flavor of the month".
- Wed, Apr 19WebinarFeaturing Rochester Red Wings GM Dan Mason, three-time International League Executive of the Year
Rescheduled - New Date!
View presentations and videos from recent
GRQC Performance Excellence Forums
Lean Six Sigma - It's Not Just for Manufacturing
Lean Six Sigma originated in the manufacturing sector, but the tools and processes have been applied extensively in the services sector as well. Lorynda Bender, Director of Quality and Risk Management at Hillside, takes through the development of Hillside's award-winning Lean Six Sigma program, and gives examples of successful projects within the organization. Whether you're a manager or a practitioner, you will find information and tools that you can use in your workplace.
Click below to view/download the event presentation.
Click below to view the Zoom recording for this event.
Twelve Organizations Honored at the Greater Rochester
Quality Council 2022 Performance Excellence Awards
Over 200 connoisseurs of performance excellence gathered at Locust Hill Country Club on October 11 to celebrate the winners of the GRQC 2022 Performance Excellence Awards. Twelve organizations submitted a total of 21 award applications in three award categories: Organizational Excellence, Customer Experience and Team Excellence.
“This year’s honorees highlight best-in-class practices used to strengthen performance in their own teams and organizations,” said Michael Caceci, Chair, GRQC. “The combined impacts of these efforts result in major quality and performance improvements in healthcare, non-profit, and business sectors across the Greater Rochester and Central New York regions.”
Brian Reh, CEO of Gorbel, Inc. delivered the keynote address, highlighting the fact that performance excellence is all about "process" - the way that work gets done - and that the evening's award winners had demonstrated processes that deliver outstanding value for all of their stakeholders. It is a privilege for GRQC to recognize these organizations that have contributed to the economic vitality and quality of life in the Greater Rochester Area.
One of the evening's many highlights was the awarding of the George K. Hansen Exemplar Award to ESL Federal Credit Union. This award is given infrequently, and only to a team or organization which has demonstrated true superiority in its processes and results. Congratulations to the entire organization at ESL!
For a complete list of award winners, click below.
To view the video from this event, which shows applicants describing their award-winning projects, click below.
To view the photo gallery, click below. Find individual and team photos, and all award presentations.
Learn About Partner Programs and Events
Upcoming Belt Programs at RIT in 2023
Upcoming programs in 2023 include Green Belt Certification, blended-online starts Monday, March 6 and on-campus starts Tuesday, January 17, Yellow Belt Certification - blended online starts Wednesday, January 18 and on-campus runs May 17-19, and Black Belt Certification, blended online starting Monday March 6.
Visit our website at www.rit.edu/cqas for more information about programs and rates, or contact us at email@example.com or 585-475-6990.
GRQC Resource Center
GRQC is your resource for tools and templates, case studies, local consulting resources, and links to industry-leading websites to aid you in your pursuit of performance excellence and quality improvement. Click on the links below to access information.
Download favorite tools of GRQC Board members
Dowload presentations from recent GRQC events.
Visit these websites for useful tools and templates.
Check back often to access new material that you can use!
Tools You Can Use - Free From GRQC!
GRQC has assembled a searchable library of tools developed by our members, partners and friends, and is offering them free to website users. Find tried and tested tools, templates and information about a wide variety of quality processes: control charts, FMEA, Lean, Pugh matrix, and many others. You can search the library by keyword or by sector (business, healthcare, education, etc.). When you find what you need, simply click on the tool name to download it to your PC.
Click the button below to go to the webpage Homegrown Tools in the GRQC Knowledge Center, and take advantage of the expertise of our members and friends.
Find Resources You Can Use On The Job
Become a GRQC Member
GRQC benefits its members through a wide variety of program activities and membership services, including:
Participation in GRQC Workshops and Programs.
Participation in GRQC’s community projects.
Interaction with leaders and innovators regarding best practices in quality.
Contributing to making the Greater Rochester area a community of excellence.
Opportunities for networking with other organizations on the journey to excellence.