Customer Experience Award

• Customers include anyone served by your organization - business clients, patients, residents, students, constituents, and other stakeholders.

• If your organization is committed to delivering exceptional service and meaningful customer experiences, this award offers recognition and actional insights to further strengthen your approach..​

• Complete the application template and send to awards@grcq.org by May 31, 2026.

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After You Submit

 

• After applications are submitted, reviewers will be assigned. The designated reviewer(s) will contact you directly to schedule the site visit. Visits may be conducted in person or virtually, based on what works best for both the applicant and review team.

• The purpose of the site visit is to corroborate the information submitted, clarify any questions, and observe relevant practices in action.

• Following the site visit, the review team will apply the scoring guidelines to complete the formal evaluation process.

• Our video editor Jeff Turof will contact you in July or August to schedule recording of a short video clip promoting your team’s work. This clip will be compiled into a full video with all other applicants to be shown at the Showcase event in October.

 

CONTACT US

For questions about the criteria or application elements, please contact Anne McNelis, GRQC Board Member, by email at awards@grqc.org.