From Chaos to Cohesion: Standardizing Disparate Workflows by Identifying Common Elements

Creating a set of standard workflows across organizations or departments is harder than it sounds. While many processes share underlying similarities, teams often insist that their version is unique. This mindset can lead to the creation of dozens, sometimes hundreds, of one-off workflows, resulting in ballooning maintenance costs, inconsistent performance measures, and a steady increase in process and technical debt that becomes difficult to unwind.

This session shares how one organization tackled this challenge using a component-based approach to workflow design. By identifying commonalities across seemingly distinct processes, the team consolidated more than 200 process variations into just 12 standard workflows. In this session, you'll learn how to look at your own work differently and leave with a fresh perspective for defining standard workflows in your organization.

About our speaker

Sarah Topham is the founder of Sarah Topham Consulting, an independent process improvement consultancy. A Lean Six Sigma Black Belt with more than 20 years of experience across the financial, higher education, and healthcare industries, she helps organizations increase productivity without adding staff or technology. While her primary focus is higher education, she brings the same rigor to nonprofits and small service providers navigating similar operational challenges.

JOIN US FOR THIS FREE WEBINAR

Date: Wednesday, October 28

Time:  12:00 - 1:00 pm ET

Location:  On-line, via Zoom

Cost:  Free to GRQC members and non-members

Registration:  Click below to register.  

Can’t make it live but interested in the content?  Register anyway: all registered attendees get a link to the recording after the session!

If you require ASL interpretation, please let us know by October 19.

Please direct questions to events@grqc.org.

Greater Rochester Quality Council events, programs and initiatives are supported in part by the Greater Rochester Chamber Foundation.