Managing Stress in the Workplace: Strategies for Building Resilience and Well-Being

Program Description

Workplace stress affects every level of an organization — from front-line staff to leadership — impacting morale, performance, and overall quality of services. This session explores practical ways to reduce stress and build resilience at both individual and organizational levels. Carrie Carl, LCSW-R, from Villa of Hope, will share how the Sanctuary Model, a trauma-informed framework, is being used within the organization to create a culture of safety, connection, and growth. Dr. Terry Wu will explain how stress affects the brain and human behavior, equipping leaders with science-proven tools to effectively mitigate work and life stressors. Together, they will highlight actionable strategies organizations can use to support staff wellness, promote balance, and strengthen workplace culture.

About our speakers

Carrie Carl, President and CEO at Villa of Hope -- Carrie Carl has been serving youth and families in behavioral health services for over 25 years at Villa of Hope. Prior to accepting the President/CEO position, Carrie supported agency-wide operations and strategy work as the Chief Operating Officer (COO) and was concurrently responsible for the compliance program as Chief Compliance Officer. She is also trainer of the Sanctuary Model – a trauma responsive organizational culture model.

Carrie has a Bachelor of Arts from University of Buffalo and a Master of Social Work from Roberts Wesleyan College. She earned a Lean Six Sigma Green Belt in 2018, and completed a Project Management Body Knowledge Best Practices Course in December 2020. Carrie resides in Fairport with her husband and is a proud mom to 2 adult sons - a computer engineer in Pittsburgh, PA and a Midshipman at the United States Naval Academy. Carrie regularly volunteers in the Lollypop Farm “Doggy Day Out” program.

Dr. Terry Wu, Neuroscience of Leadrship Speaker and Trainer -- Dr. Terry Wu has captivated a global audience of 2+ million with his profound and fascinating insights into the Neuroscience of Human Decisions. He is a renowned Neuroscientist with a Ph.D. from Vanderbilt University. He teaches leaders to lead by science, not by chance.

Dr. Wu’s pioneering research into the Neuroscience of Leadership adds a new dimension to the leadership industry, which relies on rare anecdotes and unverifiable stories. He has built an original, groundbreaking leadership framework that unveils the intricate relationship between stress, belonging, and leadership. His framework bridges the gaps in traditional leadership training by uncovering the Neuroscience of Why People Follow. It equips leaders with invaluable, real-world guidance to navigate their challenges.

As a highly sought-after speaker at over 200 events, Dr. Wu makes complex scientific principles accessible and actionable, empowering leaders at all levels. His engaging speaking style enthralls his audiences with laughter, tears, and the desire to learn more.

JOIN US FOR THIS FREE WEBINAR

Date: Thursday, November 20

Time:  12:00 - 1:00 pm EST

Location:  On-line, via Zoom

Cost:  Free to GRQC members and non-members

Registration:  Click below to register.  

Can’t make it live but interested in the content?  Register anyway: all registered attendees get a link to the recording after the session!

If you require special accommodation, please let us know by November 10

Please direct questions to events@grqc.org.

Greater Rochester Quality Council events, programs and initiatives are supported in part by the Greater Rochester Chamber Foundation.