Organizational Change Management: From Theory To Practice

All organizations are navigating unprecedented shifts—technological transformation, evolving expectations, demographic pressures, and the need for agile, innovative leadership. This virtual panel brings together two distinguished leaders from RIT’s Saunders College of Business to explore how institutions can successfully design, implement, and sustain organizational change. Through a management and leadership lens, the discussion will examine real-world change initiatives implemented at Saunders College of Business, and the strategies leaders can use to build resilient, future-ready organizations. The session will offer theoretical and practical insights for professionals committed to continuous improvement and organizational excellence.

About our speakers

Jacqueline R. Mozrall, Ph.D.

Dr. Jacqueline Mozrall serves as the Dean of the Saunders College of Business at Rochester Institute of Technology, a role she has held since 2014. She has led the college through significant strategic transformation, strengthening its position at the intersection of business and technology. Under her leadership, Saunders has expanded its STEM‑based graduate portfolio, advanced expertise in business analytics and supply chain management, and deepened experiential learning through corporate partnerships and state‑of‑the‑art facilities (College Building Expansion). Her background includes decades of academic leadership at RIT, including roles as Associate Dean in the Kate Gleason College of Engineering and Department Head in Industrial and Systems Engineering. Dr. Mozrall’s career reflects a sustained commitment to organizational innovation, cross‑disciplinary collaboration, and preparing students for a technology‑driven future.

Molly McGowan, Ph.D.

Dr. Molly McGowan is a Senior Lecturer in the Management Department at Saunders College of Business and Co‑Director of Executive Education and the EMBA program. With more than 25 years of experience studying, teaching, and practicing leadership development, she specializes in managerial skills, team development, human resource management, and leadership education. Dr. McGowan founded the Leadership Academy at Saunders and created the Step Forward Leadership Program for high‑potential women leaders at RIT. Her work emphasizes the people side of organizational change—leadership capability, communication, culture, and the development of soft skills essential for navigating complex, tech‑driven workplaces. Her academic background includes an MPA from SUNY Brockport and a Ph.D. in Industrial/Organizational Psychology from Grand Canyon University.

JOIN US FOR THIS FREE WEBINAR

Date: Wednesday, March 25

Time:  12:00 - 1:00 pm EDT

Location:  On-line, via Zoom

Cost:  Free to GRQC members and non-members

Registration:  Click below to register.  

Can’t make it live but interested in the content?  Register anyway: all registered attendees get a link to the recording after the session!

If you require special accommodation, please let us know by March 16.

Please direct questions to events@grqc.org.

Greater Rochester Quality Council events, programs and initiatives are supported in part by the Greater Rochester Chamber Foundation.