Organizational Excellence at ESL Federal Credit Union

The George K. Hansen Exemplar Award is the highest award given as part of GRQC’s annual Performance Excellence Awards.  It is given only when an organization dramatically exceeds even the stringent criteria for a Gold Award, which makes it a rare event.  Based on the Malcolm Baldrige Excellence Framework, the award criteria include leadership, strategy, customer, measurement, analysis and knowledge management, workforce, operations and results.

In 2022, ESL Federal Credit Union received the Hansen award for Organizational Excellence.  Ken Wezelis, Manager of Process Design and Leadership at ESL, will walk through the elements of the award and share the best practices that enabled ESL to achieve this rare and notable level of organizational excellence.

Don’t miss this opportunity to learn how this local company was able to achieve this truly outstanding level of performance excellence.  You will hear ideas that you can surely apply to take your own organization’s performance to new heights.  Register today!

About the Speaker

Ken Wezelis is a process management professional with 17+ years of experience in process management program deployment at ESL Federal Credit Union.  As the Manager of Process Design, he is currently leading a team dedicated to transforming business process by designing processes using reusable modular design and integrated enterprise architecture.

In his prior role as Manager, Business Process Management, Ken led a team that supported the needs of ESL Federal Credit Union in the following areas: Process management and improvement; Project management; Project portfolio management; Procedure and process flow standardization, formatting and publishing.

Ken is a Six Sigma Black Belt and has a BS in Computer Science from SUNY Brockport.  He is a member of the GRQC Board of Directors.

Join us for this free on-line event!

Date/Time:  Wednesday, May 24, 2023, 12;00 pm - 1:00 pm

Cost:  Free to GRQC members and non-members

Registration:  Click below to register

If you require ASL interpretation, please contact us no later than May 17. 

Please direct any questions to events@grqc.org.