Trauma-Informed Leadership: Balancing Support and Accountability for Struggling Team Members

Leadership conversations with team members who are not meeting expectations can be

difficult for many reasons, such as not knowing what to say, being worried about their

reaction, having a hard time with possible conflict, and more. Even when we prepare

ahead of time, leaders may not always feel equipped to respond in the moment when

team members share personal struggles (i.e., family concerns, trauma histories,

grief/loss situations, etc.) that are impacting their ability to be present at work when we

try to address our workplace concerns.

Through discussion, real-world examples, and sample language/dialogue, this

presentation will provide reframing of such conversations through a basic understanding

of the nervous system and share a practical, trauma-informed sequence of engagement

to navigate those times. The goal of this sequence of engagement is to create

interactions that have the best chance of being resolved through both parties’ ability to

reason and collaborate rather than get “stuck” in the emotional or reactive part of the

brain. Participants will also be provided with handouts/tools that give example questions

and statements they can tailor to their work.

About our speaker

Samantha P. Koury, EdD, LMSW, is one of the co-directors at The Institute on Trauma

and Trauma-Informed Care (ITTIC), as well as a trainer and consultant. She is a

graduate of the UB School of Social Work and has a doctorate in educational leadership

and organizational innovation from Marymount University. Samantha has over a decade

of experience working with leaders, organizations and systems to become more trauma-

informed in their work. She is passionate about trauma-informed leadership, workforce

wellness and helping organizations and systems plan for, implement and sustain

trauma-informed change.

JOIN US FOR THIS FREE WEBINAR

Date: Wednesday, December 2

Time:  12:00 - 1:00 pm EST

Location:  On-line, via Zoom

Cost:  Free to GRQC members and non-members

Registration:  Click below to register.  

Can’t make it live but interested in the content?  Register anyway: all registrants receive a link to the recording and presenter materials after the session!

If you require ASL interpretation, please let us know by November 23.

Please direct questions to events@grqc.org.

Greater Rochester Quality Council events, programs and initiatives are supported in part by the Greater Rochester Chamber Foundation.