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Thu, Mar 25


Zoom Meeting

Would You Let Volunteers Build Airplanes?

How quality and safety standards from the Aerospace industry can be applied to improve the management and satisfaction of volunteers at your organization

Registration is Closed
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Would You Let  Volunteers Build Airplanes?

Time & Location

Mar 25, 2021, 8:30 AM – 10:00 AM

Zoom Meeting

About the Event


Would you let your volunteers build airplanes? Like employees, volunteers can be challenging, but they also are the life force of organizations. In Aerospace, like all industries, people have a huge effect on the quality and safety of products. Can quality and safety standards from the Aerospace industry be applied to improve the management and satisfaction of volunteers at your organization?

In this talk, W. Frazier Pruitt will share with you real examples of how standards from the Aerospace industry influenced the improvements during the 2020 GRQC Day of Quality at ROCovery Fitness. By exploring select aerospace requirements, gaps common to volunteer organizations were identified. From there scalable and customizable ways to achieve improved volunteer effectiveness and retention were implemented.

During the ROCovery Fitness Day of Quality these customized tools were created in a few hours and were made flexible so that they could support a variety of organizations from manufacturers to volunteer service organizations. Your organization may not be building airplane parts, but the life force of your organization may be stronger if you apply some of these same standards.


W. Frazier Pruitt, Engineer, Manager, Author and Speaker

Frazier is the Sr. Engineer and QA Supervisor at Southco Inc. where he leads a team and manages automotive and aerospace quality systems. Additionally, Frazier serves as secretary of the Supervisory Committee of Reliant Community Credit Union, and is acting Vice Chair Elect for the Rochester section of the American Society for Quality (ASQ). Frazier earned a degree in Electrical Mechanical Engineering Technology from Rochester Institute of Technology and an MBA at the Kelley School of Business at Indiana University in Bloomington, and the AMBS in the UK. Frazier is an ASQ-certified quality engineer, Six Sigma Black Belt, and publishes in ASQ’s Quality Progress.


Date/Time:  March 25, 2021.  8:30 - 10:00 am.

Cost: Free to GRQC members and non-members

Registration: Register by clicking below. You will receive Zoom information in your confirmation email.  Browser Note:  Registration via Edge, Chrome or Firefox browsers is recommended. Internet Explorer can be problematic.

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