GRQC is your trusted partner on the path to sustained excellence.
GRQC helps area organizations achieve sustained performance excellence by helping their leaders and teams learn and adopt best practices in improvement processes and organizational culture. We offer a broad range of easy-to-access services to meet the needs of all organizations, regardless of size, sector or experience with continuous improvement.
Get Your Application for GRQC's 2024 Day of Quality
The Greater Rochester Quality Council announces the return of its popular Day of Quality, and is now accepting applications from organizations in the Greater Rochester region.
Modeled after the United Way's Day of Caring, Day of Quality matches teams of process excellence professionals with local organizations for one-day engagements to help improve their processes. The program is targeted toward non-profits and small businesses, but any organization can participate. This service is free to any organization that wishes to participate. This year's dates are April 18 and April 24.
Get more information about the Day of Quality by clicking the button below.
The application can be downloaded by clicking below, and the deadline for submission has been extended to Friday, March 22. Send your completed application to doq@grqc.org.
Join us for upcoming events!
- Wed, Mar 27Examples from Paychex's practice of Agile provide ideas that are applicable across all sectors and disciplines
Announcing the 2024 GRQC Performance Excellence Awards!
The Greater Rochester Quality Council (GRQC), an affiliate of the Greater Rochester Chamber of Commerce, is pleased to announce the 2024 Performance Excellence Awards. The GRQC Performance Excellence Award Program helps organizations in all sectors of the economy gain valuable insights into strategic areas of their operations, connect with like-minded leaders in high performing organizations, and earn formal recognition for achieving excellence through continuous improvement methodologies.
For more information about the awards, please click below.
Greater Rochester Quality Council events, programs and initiatives are supported in part by the Greater Rochester Chamber Foundation.
View presentations and videos from recent
GRQC Performance Excellence Forums
Managing in the Age of Smart Machines
Since the launch of ChatGPT at the end of 2022, interest in – and trepidation about – generative artificial intelligence (AI) has exploded in the business and technology press. In this program, our speaker, Dr. Sean Hansen of RIT, discusses the latest advances in practical AI and their implications for such diverse domains as human resource management, marketing, healthcare delivery, and customer service. He will give particular attention to AI’s implications for quality management through developments such as predictive analytics, process mining, and algorithmic decision support. Sean also explores the ethical considerations confronting leaders as they assess possible applications of these tools in their organizations.
Click below to view/download the event presentation.
Click below to view the Zoom recording for this event.
Click here to view/download additional resources provided by Dr. Hansen, as well as his contact information
Using Qualitative Data to Supplement Quantitative Data in Telling a Story
Over the last few years, computer processing power and data availability has exploded, which has led to quantum leap advancements in data analytics and the vast world of Artificial Intelligence. This has opened up numerous opportunities and challenges to Quality professionals, Data Scientists, Market Research, and Business professionals as organizations strive to turn that data into information and ultimately, competitive advantage.
Listen to this engaging and insightful panel discussion as Anurag Khare, Head of Data Analytics at UCB and Mike Caceci, Business Professor at Rochester Institute of Technology discuss specific real life cases in how qualitative data and quantitative data are being used to tell a story.
Click below to view/download the event presentation.
Click below to view the Zoom recording for this event.
Learn About Partner Programs and Events
Upcoming Belt Programs at RIT in 2024
Yellow Belt and Green Belt certification via an academic (for-credit) pathway are available every semester. Spring semester begins January 16, summer semester begins May 15 and fall semester begins August 26.
Visit our website at www.rit.edu/cqas for more information about the academic course and rates, or contact us at cqas@rit.edu or 585-475-6990.
ASQ-Rochester "The 7 Habits of Highly Effective Quality Professionals"
The ASQ Rochester Section is excited to announce the first dinner meeting of 2024 with none other than Lance B. Coleman Sr!
March 14, 2024 | 5:30 PM to 9:00 PM
Spinelli's Catering & Event Space
303 Macedon Center Rd Suite 100, Fairport, NY, 14450
The 7 Habits of Highly Effective People by Steven R. Covey has sold over 40 million copies worldwide and presents a principle-centered approach for solving both personal and professional problems. During this session, attendees will learn Quality and Lean tools that will provide a practical means of successfully implementing each of Covey's 7 principles.
Click here for complete info and tickets.
Optimax Systems Tour with ASQ-Rochester - limited spots available!
March 21, 2024 | 4:30 PM to 7:00 PM
Optimax Systems Inc.
6367 Dean Parkway, Ontario, NY, 14519
Optimax is located in Ontario, NY, and manufactures high-precision optics and high-performance optical systems for defense, semiconductor, and space & astronomy applications. Operating from a 155,000-square-foot facility with 500 employees, our capabilities include optical design, manufacturing, coatings, assembly, integration, and testing of optical systems. Our quality, reliability, and focus on customer success have enabled us to become America’s largest precision optics manufacturer.
Quick Note: People will need to bring their ID and do an electronic check in process. It is part of our registration process for visitors (ITAR Requirements). Also, light appetizers and beverages will be served from 4:30 to 5:15pm, and then a brief presentation will be given before the tour.
Click here to go to the ASQ-Rochester website to register. This tour will be limited to the first 40 people who register.
GRQC Resource Center
GRQC is your resource for tools and templates, case studies, local consulting resources, and links to industry-leading websites to aid you in your pursuit of performance excellence and quality improvement. Click on the links below to access information.
Download favorite tools of GRQC Board members
Dowload presentations from recent GRQC events.
Visit these websites for useful tools and templates.
Check back often to access new material that you can use!
Tools You Can Use - Free From GRQC!
GRQC has assembled a searchable library of tools developed by our members, partners and friends, and is offering them free to website users. Find tried and tested tools, templates and information about a wide variety of quality processes: control charts, FMEA, Lean, Pugh matrix, and many others. You can search the library by keyword or by sector (business, healthcare, education, etc.). When you find what you need, simply click on the tool name to download it to your PC.
Click the button below to go to the webpage Homegrown Tools in the GRQC Knowledge Center, and take advantage of the expertise of our members and friends.
Find Resources You Can Use On The Job
Be a Part of GRQC's Mission - Volunteer!
Would you like to partner with GRQC to advance performance excellence in the community without making a long-term commitment? We have just the thing for you – volunteering to help one of our committees! GRQC has eight committees that help us achieve our strategic objectives. These committees are staffed by GRQC Board members and volunteers. We invite you to visit our new Volunteer Opportunity website page and reach out to any of the committee contacts to lean more or to express your interest. Volunteer opportunities are open to GRQC members and non-members alike. We’d love to have you join us!
Become a GRQC Member
GRQC benefits its members through a wide variety of program activities and membership services, including:
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Participation in GRQC Workshops and Programs.
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Participation in GRQC’s community projects.
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Interaction with leaders and innovators regarding best practices in quality.
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Contributing to making the Greater Rochester area a community of excellence.
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Opportunities for networking with other organizations on the journey to excellence.