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Wed, Oct 11


Locust Hill Country Club

2023 GRQC Showcase and Performance Excellence Awards

Upstate NY’s premier event honoring achievements in quality and performance excellence

2023 GRQC Showcase and Performance Excellence Awards
2023 GRQC Showcase and Performance Excellence Awards

Time & Location

Oct 11, 2023, 5:00 PM – 8:00 PM

Locust Hill Country Club, 2000 Jefferson Rd, Pittsford, NY 14534, USA

About the Event

Join Greater Rochester Quality Council (GRQC), a Greater Rochester Chamber affiliate, on Wednesday, October 11 for a journey through performance excellence.

Celebrate with area businesses, non-profits, and healthcare providers committed to best practices in organizational strategy, continuous improvement, project management, and customer success.

Discover how applicants:

  • Elevate their organizational strategy
  • Build cross-functional teams to solve complex problems
  • Enhance customer experience with data-driven precision

Keynote speaker: Michael Della Porta, COO & CIO, Butler/Till

The 2023 finalists include: 

Customer Experience category

  • University of Rochester Medicine, Golisano Children’s Hospital and Daystar Kids
  • Rochester Regional Health, Restoring Compassion

Organizational Excellence category

  • SouthCo, Journey of Excellence
  • Paychex, Enterprise Program Office

Team Excellence category

  • University of Rochester Medicine, Improving Lung Cancer Screening Utilization
  • University of Rochester Medicine, Golisano Children’s Hospital, Pediatric Tracheostomy Action Plan
  • University of Rochester Medicine, Post-operative Opioid Stewardship Management Project
  • University of Rochester Medicine, Interdisciplinary Approach to Administer Timely Antibiotics Preventing Complications of Sepsis
  • University of Rochester Medicine, Thompson Health, Sleep Guideline Do-It-Group
  • Rochester Regional Health, MRI Department, Turnaround Time Reduction
  • Paychex, Communication Mining Tool
  • Hillside, Improve Compliance with EMR Security Audit
  • Hillside, Improvement of Program Scorecard Process
  • Heritage Christian Services, Reimagining Community Habilitation Services
  • Gorbel®, The Gorbel® Destuff-itTM Implementation Project
  • Finger Lakes Performing Provider System, Community Based Doula Program
  • Finger Lakes Performing Provider System, Transformational Community Care Coordination (TC3) Program
  • Forward Leading Independent Provider Association, Integrated Acute Contact Team

Program Flow 5 PM -  to 8 PM:

  • Exhibits and Networking:  5:00 to 6:00 pm
  • Award Ceremony:  6:00 to 8:00 pm
  •   Welcome
  •   Opening Remarks
  •   Video Presentation
  •   Keynote Speaker
  •   Awards Presentation


Ticket sales for the dinner and award ceremony are closed, but you can still purchase tickets for the Showcase exhibits and networking.

Showcase-only tickets include:

  • Access to the showcase, where you can view the materials and meet the architects of the best Performance Excellence projects in the Greater Rochester area.
  • Appetizers & Networking with the local quality community
  • Cash bar

Please note:  Showcase-only tickets do not include the dinner and the award ceremony.

Tickets are $50 and can be purchased here.

For any questions about tickets or registration, please call Carol Wilke (585-705-7555) or email Gena Stein at

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