2024 GRQC Showcase & Performance Excellence Awards

Join Greater Rochester Quality Council (GRQC), a Greater Rochester Chamber affiliate, on Wednesday, October 16 for a journey through performance excellence.  This year's event will be held at the beautiful Memorial Art Gallery on University Avenue.

Celebrate with area businesses, non-profits, and healthcare providers committed to best practices in organizational strategy, continuous improvement, project management, and customer success.  Discover how applicants:

• Elevate their organizational strategy
• Build cross-functional teams to solve complex problems
• Enhance customer experience with data-driven precision

Keynote speaker: Christina Gullo, True North Executive Solutions, LLC.    Click here for biography.

The 2024 finalists include:

Organizational Excellence Category

• Oak Orchard Seeking a state of no waste

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Customer Experience Category

• Flight Wine Bar Improve the reputation and sales through customer experiences and satisfaction.
• Golisano Children's Hospital Family Connection Programs' “Buddy Program” initiative
• Golisano Children's Hospital More than Hair: Improving Healthcare Equity Through Haircare

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​Team Excellence Category

• ​Golisano Children's Hospital ​Cardiac Arrest Prevention- Reducing Cardiac Arrest Associated Mortality
• University of Rochester Medical Center Improving access to outpatient CT examination by reducing backlog
• Hillside Agency Fleet Vehicle Utilization
• Hillside Implementing a Tracking and Notification System for MCO Authorizations and Care Manager Notifications for HCBS services
• Lifetime Benefit Solutions Reimbursement File Automation & Process Improvement Initiative
• Seneca Foods Beneficiary Designation in 401(k) Plan
• Paychex Paychex Flex® Perks
• Heritage Christian Services Reimagining Day Habilitation Services for Long Term Viability
• University of Rochester Medical Center Improving Prostate MR Image Quality Collaboratively
• University of Rochester Medical Center URMC Surgical Value Incubator
• University of Rochester Medical Center Improving BCMA Compliance Across URMC
• Rochester Regional Health Treat To Target Inpatient Discharge Planning
• Rochester Regional Health A Rural Hospital’s Approach to Addressing Heart Failure Patient Care Gaps
• Rochester Regional Health Unity Hospital Perioperative OR Cost Containment
• Rochester Regional Health Huddling Together:​ A Relentless Focus on Medication Safety​
• Rochester Regional Health Using non-pharmacological Interventions To Decrease Residents on Antipsychotic Medications
• UR Medicine, Noyes Health Addition of pharmacy medication reconciliation technician
• UR Medicine, Noyes Health Inventory Reduction and Cost Saving Initiatives

Program flow 4:30 PM -  7:30 pm

Reception 4:30 - 6:00 

• Charcuterie and grazing stations
• Cash bar

Video presentation 6:00 - 6:30

• Desserts 
• Cash bar

Keynote speaker 6:30 - 7:00

Award ceremony 7:00 - 7:30

Photo opportunity afterward 

Sponsorships

Sponsorships are available at the following levels:

• Presenting (includes a full table - 10 tickets - for the Showcase event)
• Reception (includes five tickets for the Showcase event)
• Supporting (includes three tickets for the Showcase event)

Each level of sponsorship includes additional benefits.  Click here for more information about sponsorships

Exhibit tables

An Exhibit Table is a great way to share your organization's accomplishment with the other attendees.  Exhibit tables are included with sponsorships and may be purchased for $120 by award applicants.  Click here to purchase an Exhibit Table.

Tickets

There are two ways to purchase tickets:

• Individual tickets: Member price $120.  See below to purchase.
• Full table - ten individual tickets:  Member price $1,200.  Click here to purchase.

Individual tickets and tables for non-members are available at higher prices.  

For any questions about tickets or registration, please contact Carol Wilke (585-705-7555 or carol.guarinowilke@gmail.com).

Greater Rochester Quality Council events, programs and initiatives are supported in part by the Greater Rochester Chamber Foundation.