2025 GRQC Showcase & Performance Excellence Awards

Join Greater Rochester Quality Council (GRQC), a Greater Rochester Chamber affiliate, on Tuesday, October 21 for a journey through performance excellence.  This year's event will be held at the beautiful Memorial Art Gallery on University Avenue.

Celebrate with area businesses, non-profits, and healthcare providers committed to best practices in organizational strategy, continuous improvement, project management, and customer success.  Discover how applicants:

• Elevate their organizational strategies

• Build cross-functional teams to solve complex problems

• Enhance customer experience with data-driven precision

Keynote speaker: Darlene Ryan, Chief Performance Officer at Hillside

The 2025 finalists include:

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Customer Experience Category

• Flight Wine Bar

Continuing Customer Excellence

• Lifetime Benefit Solutions

COBRA and Premium Billing IVR Payment Automation

• Rochester Regional Health

Implementation of a Music Therapy Pilot Inpatient on an Oncology/Palliative Care Unit

• Villa of Hope

From Barriers to Bridges: Enhancing Client Access and Continuity

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​Team Excellence Category

• Gorbel

Supply Chain for Real Results

• Gorbel

Continuous Improvement Idea System

• Rochester Regional Health

Streamlining Preoperative Flow: A CUSP Initiative to Improve Patient Throughput

• Rochester Regional Health

Embracing Tomorrow, Today via Virtual Care Delivery Redesign

• Rochester Regional Health

Daily Patient Check (DPC) Pilot

• Rochester Regional Health

Inpatient Rehabilitation Admissions Process Improvements

• Rochester Regional Health

Pharmacy Team's Journey through Continuous Improvement

• Rochester Regional Health

PSI/HAC Review and Reduction Committee

• Rochester Regional Health

Improving Length of Stay: A Rural Hospital's Approach

• Rochester Regional Health

Managing Complex Patients, Patient Dismissals, and Patient Behaviors

• Rochester Regional Health

Pursuit of Outstanding Quality Outcomes in Home Health Care

• Rochester Regional Health

Readmission Reduction in Home Care Patients with Joint Replacement

• UR Medicine--University of Rochester Medical Center

Backstop Radiology Recommendation Tracking Program: Every patient deserves their best chance for a cure.

• UR Medicine--Flaum Eye Institute

Screening for Food Insecurity in an Outpatient Ophthalmology Clinic: A Health Equity Quality Improvement (HE-QI) Fellowship Project

• UR Medicine--Golisano Children's Hospital

Improving Asthma Care at Golisano Children's Hospital

• UR Medicine--Highland Hospital

Improving Emergency Department Flow by Reducing Boarding at Highland Hospital

• UR Medicine--Wilmot Cancer Center

Timely Care is Teamwork: A QI Initiative for Post-Surgical Radiation Delivery

• UR Medicine--Wilmot Cancer Center

Integration of the chemotherapy consent into electronic health record

Program flow 5:00 PM -  8:00 pm

Reception 5:00 – 6: 30 

• Charcuterie and grazing stations

• Cash bar

Video presentation 6:30 – 7:00

• Desserts 

• Cash bar

Keynote speaker 7:00 - 7:30

Award ceremony 7:30 – 8:00

Photo opportunity afterward 

Sponsorships

Sponsorships are available at the following levels:

• Presenting (includes a full table - ten tickets - for the Showcase event)

• Partner (includes eight tickets for the Showcase event)

• Reception (includes five tickets for the Showcase event)

• Supporting (includes three tickets for the Showcase event)

Each level of sponsorship includes additional benefits.  Click here for more information about sponsorships

Exhibit tables

An Exhibit Table is a great way to share your organization's accomplishment with the other attendees.  Exhibit tables are included with sponsorships and may be purchased for $120 by award applicants.  Click here to purchase an Exhibit Table.

Tickets

There are two ways to purchase tickets:

• Individual tickets: Member price $120.

Click here to purchase.

• Full table - ten individual tickets:  Member price $1,200.  

Click here to purchase.

Individual tickets and tables for non-members are available at higher prices.  

For any questions about tickets or registration, please contact Carol Wilke (585-705-7555 or carol.guarinowilke@gmail.com).

Greater Rochester Quality Council events, programs and initiatives are supported in part by the Greater Rochester Chamber Foundation.